Navigateur ang

Service navigator
Débute : September 30
Schedule:Full time

Job description:
The overall role of the service navigator is to act as a go-between that provides essential information to family or community members on the access to health care and social services. The position incumbent has expertise in the youth protection system, namely its procedures and mechanisms. The service navigator supports, assists and provides guidance to families in their actions with the department of youth protection. He or she goes to medical appointments with patients and their families and can explain procedures of a service in particular, ensuring a smooth transition from one service to another and improving the trust of family members towards the Quebec health system. The position also involves acting as a witness of the families’ journey and rapidly providing crucial information to health professionals in order to “navigate” more efficiently through a continuum of heath care services with health practitioners and Indigenous families.

Your challenges:

Accompany and support family and community members in the health and social services network;
Offer a cultural and social safety approach;
Support intervention workers with social services guidance;
Work in close collaboration with a multidisciplinary team;
Create a relationship of trust with family and community members.

Your profile:

Have 5 to 8 years experience in the health and social services network, more specifically in the youth protection system;
Hold a university degree (Bachelor) in social work, social sciences or other relevant field;
Have extensive knowledge of the network’s health services and ability to collaborate with health professionals;
Have in-depth knowledge of on-the-ground application of the Youth Protection Act and Youth Criminal Justice Act;
Master advanced level spoken English;
Have good knowledge of urban Aboriginal realities.

Your aptitudes and skills:

Be an effective and collaborative team player;
Be able to navigate a dynamic and changing environment;
Available to work in different locations;
Mediation and conciliation approach with the community.

Work location:Val-d’Or Native Friendship Centre

Application: Are you up to the challenge? Submit your application and resume to recrutement@caavd.ca
We encourage Aboriginal applicants.

The Val-d’Or Native Friendship Centre is an urban service hub, a living environment and a cultural anchor for First Peoples promoting harmonious cohabitation in the community.
If you are looking for a highly motivating environment, one that gives you the opportunity of discovering the Aboriginal culture and a worthwhile cause, you will love working with our teams. The Centre’s great quest is Mino Pimatisi8in whichdesignates the overall, harmonious and balanced state of well-being, and more broadly, the quality of life of the Aboriginal population. We are looking for passionate personnel committed to serving the urban Aboriginal community. Nous recherchons du personnel engagé et voué au service de la communauté autochtone urbaine.